Brisbane Airport Visitor Information Centres

Brisbane Airport’s two Accredited Visitor Information Centres are both operated by Southern Queensland Tourism, the parent company of The Tourism Group. Both centres have received official Visitor Information Centre accreditation from Tourism and Events Queensland and offer a great variety of tourism information, advice and services for travellers and terminal staff. 

The two Visitor Information Centres assist visitors transiting through Brisbane Airport to their destinations in Southern Queensland, Northern New South Wales or further afield in Australia with itinerary planning and bookings for products including accommodation, tours, transport and attractions. Our team also provides assistance on general airport enquiries, flight information, and lost property.

Complementing the advice and bookings services, is the team of over 165 enthusiastic volunteer Airport Ambassadors, drawn from the community to assist travellers arriving or departing through Brisbane Airport. The Airport Ambassadors program operates daily and offers encouragement, support and assistance to travellers.

Find out more:

Brisbane Airport Ambassador Program 

International Terminal

Located on Level 2 in the Arrivals Hall of the International Airport.

Opening Hours: 5:30am - Midnight everyday

Phone: +61 (07) 3406 3190

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Domestic Terminal

Located on Level 1 of the Domestic Brisbane Airport Terminal (Virgin End).

Opening Hours: 8:00am - 7:00pm (M-F) and 10:00am - 4:00pm (Sat & Sun)

Phone: +61 (07) 3068 6698

Email: This email address is being protected from spambots. You need JavaScript enabled to view it. 

Advertising with us at the Airport

The Visitor Information Centres promote a wide range of tourism operators, experiences, accommodations, and attractions. Our staff regularly participate in training sessions and site inspections (famils) to maintain an exceptional level of knowledge and expertise about the products we represent. If you’re interested in showcasing your product with us, please reach out to This email address is being protected from spambots. You need JavaScript enabled to view it.